Last updated: 28 May 2026

Holistic Life Institute respects your privacy and is committed to protecting your personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use and protect your information when you interact with our website, assessments, services or membership platforms.

INFORMATION WE COLLECT

We may collect personal information including:

Name and surname

Email address

Contact number

Assessment responses

Health and wellness-related information voluntarily provided by you

Billing information where applicable

Website usage information and analytics

HOW YOUR INFORMATION IS USED

Your information may be used to:

Respond to enquiries

Deliver consultations and wellness services

Provide lifestyle and wellness support

Personalize recommendations

Improve our website and services

Send relevant educational or promotional communication

Manage memberships and subscriptions

CONFIDENTIALITY

Health-related information submitted through assessments or forms is treated confidentially and handled with appropriate care.

Information provided through online assessments does not replace formal medical diagnosis or emergency medical care.

COMMUNICATION

By submitting forms or assessments through our website, you consent to being contacted by Holistic Life Institute via:

Phone

SMS
where relevant to your enquiry, assessment or services.

You may opt out of marketing communication at any time.

THIRD-PARTY SERVICES

We may use secure third-party platforms and tools for:

Website hosting

Analytics

CRM and communication

Appointment scheduling

Payment processing

These providers may process information on our behalf under appropriate confidentiality and security measures.

COOKIES & ANALYTICS

Our website may use cookies and analytics tools to improve website functionality, user experience and marketing performance.

DATA SECURITY

We take reasonable steps to protect your information from unauthorized access, misuse or disclosure.

YOUR RIGHTS

You may request:

access to your personal information,

correction of inaccurate information,

or removal of your information where legally applicable.

Requests may be sent to:
[email protected]

POLICY CHANGES

We may update this Privacy Policy periodically. Updated versions will be published on this page.

CONTACT

Holistic Life Institute
Pretoria East, South Africa
[email protected]